SOURCE: Michael Hyatt
Many words in the English language are difficult. In fact, there’s even a Dictionary of Difficult Words. But none are more difficult than these:
“I’m sorry. I was wrong. Will you please forgive me?”
Many otherwise articulate people seem to have great difficulty in spitting these words out. They hem and haw. They stutter. They may get something close out, but they have a hard time slowly and deliberately saying these ten simple words.
But each one of these ten words are important.
- “I’m sorry.” Empathy is the ability to put ourselves in another person’s shoes and feel what they feel. This is something we desperately need to develop. But it takes humility.
Too often, we are preoccupied with our own feelings. However, empathy is the recognition that it’s not all about us. Other people matter. They have feelings, too, and those feelings are important
By saying we are sorry—sincerely and with authentic humility—we validate them as human beings. We are essentially saying, “I know you are hurt, and I understand. Your feelings are valid, and I am sorry that I am the cause of them. I’m not sorry because I got caught or because you called me out. I’m sorry because of the hurt that I caused you.”
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